Irresponsible disposal of garbage, decisive action taken against the pantry car staff of Avadh Assam Express
Kolkata: In response to a #video-complaint posted on #socialmedia by a concerned citizen, highlighting the irresponsible disposal of #garbage from the #pantry car of Avadh Assam Express on 11th July, the Divisional Railway Manager (#DRM) #Tinsukia swiftly took decisive action.
Upon receiving the #complaint, the #DRM of Tinsukia Division, responsible for the #maintenance and #operational integrity of the #AvadhAssamExpress, promptly coordinated with the #IndianRailway Catering and Tourism Corporation (#IRCTC) to levy a significant fine of ₹15,000 against the #licensee involved. Additionally, a stern warning was issued to ensure strict adherence to #cleanliness protocols on all trains.
Furthermore, in a collaborative effort with the Railway Protection Force (#RPF) of the #EastCentralRailway (#ECR), where the incident occurred, swift action was taken to identify and apprehend the contractual staff responsible for this misconduct. The #pantrycar employee in question has been arrested, and a case has been registered under the Railway Act to ensure #accountability and deter such behaviour in the future.
Effective garbage collection and disposal facilities available in South Eastern Railway
#SouthEasternRailway takes every endeavour to ensure a #clean and #safe travel for its valued passengers. Various #environment friendly measures have been adopted and modern equipment are used to keep the #Railway premises and #Train coaches clean.
#SER has also introduced affective garbage disposal/collection facilities with the objective to achieve significant and sustainable improvement in cleanliness standard.
In case of any cleanliness issues, passengers can register their complaint/suggestion with the dedicated #RailMadad Portal or can Dial 139. South Eastern Railway is committed to monitor and resole such complaints on real time basis.